FAQ

  • Where did you get the name Weird Beard?
    Mike and his best friend have know eachother since they were 7. His best friend's son started calling Mike "Weird Beard," on account of the happy mutton facial hair Mike sports. The name kind of stuck, and when it came time to name the business, it was the obvious choice.
  • Can I request a custom scent / do you do collaborations?
    We'd love to hear your idea! Because we're so meticulous with testing, to be sure that we are putting out the most fragrant soy candles possible, some scents may or may not work. Soy is picky when it comes to scent throw. Please keep in mind, the testing process for a custom scent or collaboration can take up to 6 months. Shoot us an email at hello [at!]weirdbeardcandleco[dot]com and we'll see what we can do!
  • Are your candles vegan friendly?
    They sure are! We use soy wax, lead free cotton wicks, and no animal products!
  • Can I reuse the jar?
    Once your candle has fully burned, you can clean out any leftover wax by heating the jar in the oven, or in a double boiler. Wipe the jar clean, and feel free to recycle or reuse!
  • How long until my order ships?
    Our processing time is about 2-4 business days, but usually we can process orders even faster than that! When your package is ready to be shipped, you'll get an e-mail that includes your tracking number so that you can keep an eye on when your candles will arrive.
  • What shipping carrier do you use?
    We use USPS Priority Mail. For larger orders, we prefer FedEx.
  • What if the scent I want is sold out?
    We try to keep our scents fully stocked, but it's possible they might occasionally be sold out. Don't worry! They will be restocked as quickly as we can! If the scent you want is sold out, please check back in a couple of days and it should be restocked. Please keep in mind, some scents are seasonal, and if they are out of season, they won't be back until the season rolls around.
  • How often do you release new scents?
    One of Mike's favorite things about candle making is testing new scents. We're constantly mixing fragrances and making tester candles. We try to add at least one new scent a season!
  • Do you ship internationally?
    We're currently not shipping orders internationally. We're sorry for any inconvenience. 
  • Do you wholesale?
    We'd love to get our candles in your shop! Please email hello{at!]weirdbeardcandleco[dot]com for more info!
  • Do you charge sales tax?
    If your order is shipping in New York State, you will be charged sales tax based on the rate of the county in your shipping address.
  • How do I get in touch with you?
    Drop us a line directly at hello[at!]weirdbeardcandleco[dot]com.
  • Do you offer coupon codes or discounts?
    On occassion we will announce sales and coupon codes via our Facebook and Instagram accounts. Please follow us! 
  • What is the approximate burn time of your candles?
    Our 4oz. candles have an average burn time of 15-20 hours. The 8oz candles have an average burn time of 35 - 40 hours. The 16oz candles have an average burn time of 70-80 hours.
  • I don't see an answer to my question here.
    Please read our policies page if you have questions about returns, refunds, or exchanges. If you still have questions we haven't answered, drop us a line at hello[at!]weirdbeardcandleco[dot]com.